Privacy policy

DIPRO® – the solid wood plank

We are pleased that you are interested in our offers. In the following, we explain how we process your personal data, in particular in the context of an order, and provide further relevant information in this context.

1. who is responsible for processing your personal data?

Maierhof 7
D-77866 Rheinau-Memprechtshofen

Phone.: +49 7844-9181388
Fax.: +49 7844 9181390

is the responsible party within the meaning of the General Data Protection Regulation (GDPR).

2. Contact person for data protection
For all questions related to the processing of your personal data and the exercise of your rights under the GDPR, you can reach our contact person for data protection at:

3. For what purposes and on what legal basis do we process personal data?

We process personal data about you in principle solely for the purpose of processing your order, and only to the extent necessary for this purpose. Legal basis is Art. 6 para. 1 letter b GDPR. If you contact us otherwise, we are obliged to retain business correspondence for reasons of commercial law. Insofar as you consent to further use independently of this, the legal basis is Art. 6 para. 1 letter a GDPR. You can object to such use at any time by sending us a message.

4. What categories of personal data do we process?

We process data about your person, address. Contact data, order data and bank data that you provide to us in connection with your order or other contact. We only process the data that you provide to us yourself.

5. What are the sources of personal data if we do not collect it from you?

We only process the data that you provide to us yourself.

6. What categories of recipient data are there?

We transmit your personal data only to places that are necessary for the processing of the order (bank, accounting, parcel service).

7. Is the transfer to a third country intended?

A transfer to a third country is not intended.

8. How long will your data be stored?

We store your personal data as long as this is required by commercial law or for tax reasons.

9. Is access data collected during Internet use?

We or our host provider collect data about each access to the server (log files) based on legitimate interests (Art. 6 para. 1 letter f GDPR). The access data includes the name of the website accessed, file, date, time, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL, IP address and the requesting provider. Log files are stored for security reasons (e.g., clarification of attacks) and for troubleshooting for a maximum of seven days and then deleted. Any other use (for preservation of evidence) only takes place in the event of security incidents (e.g., attacks on the website).

10. Contact form

If you send us enquiries via the contact form, the information you provide in the enquiry form, including the contact data you enter there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not share this data without your consent. The contact form is encrypted. Retention follows the obligations for retention of business correspondence.

11. Does this website use cookies?

a) What are cookies?
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is revisited. The purpose of using technical cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change. As a rule, the following data is stored and transmitted in the cookies: Name of the pages accessed, file, date, time, browser type and version, user’s operating system, IP address.

b) Do cookies require your consent?
Cookies do not generally require consent if they are strictly necessary for us to provide you with a service that you have expressly requested, or if their sole purpose is to carry out the transmission of a message via an electronic communications network (necessary cookies).

c) Consent
Insofar as your consent is required for the use of certain cookies, we will only use these cookies when you use the website if you have previously given your consent to this. When you access our website, we display a cookie banner for this purpose, in which you can declare your consent to the use of cookies on this website. By “Allow all cookies”, you can consent to all cookies described. Or you can click on “Change your consent” and make an individual choice of cookies. We also store your consent in the form of a cookie (“opt-in cookie”) on your terminal device to determine whether you have already given consent when you call up the website again. The opt-in cookie has a limited validity period of 12 months. Necessary cookies cannot be disabled via the cookie management function of this website. However, you can generally deactivate or delete these cookies in your browser at any time.

d) Management of cookies in the browser
The use of cookies can also be managed in the settings of your browser. They differ depending on the browser. If you disable cookies altogether, it is possible that some functions of the website will not work or will no longer work properly. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. Deactivating cookies may restrict the functionality of our website.

e) Cookies used by us

Necessary cookies
Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Session cookies, for example, allow users of the website to navigate around it and use its features, e.g., by accessing protected areas of the website. The user data collected through technically necessary cookies are not used to create user profiles.

Preference cookies
Preference cookies allow a website to remember information that affects the way a website behaves or looks, such as your preferred language or the region you are in. Functional cookies, for example, are secured for offering services or for storing user preferences to help improve personal use for later uses. The user data collected through cookies are not used to create user profiles.

Statistics cookies (only with consent)
Statistics cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously. Performance cookies collect data about visitors’ use of our website, such as frequently viewed pages and receipt of error messages. This collected information is only used to improve our website. The user data collected through statistics cookies are not used to create user profiles.

Marketing cookies (only with consent)
Marketing cookies are used to follow visitors on websites. The intent is to show ads that are relevant and engaging to the individual user, and therefore more valuable to publishers and third-party advertisers.

f) Third-party cookies (only with consent)
The following services are only used with your consent (Art. 6 para. 1 letter a GDPR); you can revoke such consent at any time:

Google Analytics
We use the web analytics service Google Analytics. provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google uses cookies. The information generated in the cookie about the use of the online offer is usually transferred to a Google server in the USA and stored there. Google is certified under the Privacy Shield agreement and hereby declares that it complies with European data protection law (

Google will use this information only on our behalf to evaluate the use of our online offer by users. We use Google Analytics only with IP anonymization enabled. Only in exceptional cases, the full IP address is transmitted to a Google server and stored there. The IP address transmitted by the user’s browser is not merged with other data from Google.

You can prevent the storage of cookies by selecting the appropriate settings on your browser software. You can also prevent the collection and use of data by installing a browser plugin:

For more information about Google’s data use, settings and opt-out options, please visit („Data use by Google when you use our partners’ websites or apps“), („Data use for advertising purposes“), („Manage information Google uses to serve ads to you“).

We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Maps
This website uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a server of Google in the USA and saved there. The provider of this site has no influence on this data transmission.

More information on the handling of user data can be found in Google’s privacy policy:

12. What rights do you have?

Depending on the situation in the individual case, you have the following data protection rights, which you can exercise by contacting us at any time using the data specified in points 1 and 2:

a) A right of access regarding your personal data processed by us, the purpose of the use, the category of the data used, their recipients and persons authorised to access them, as well as the planned duration of the data storage or the criteria for determining this duration.

b) A right to rectification, erasure or restriction of processing or, where applicable, completion of inaccurate data concerning you.

c) A right to object, insofar as the processing of personal data concerning you is based on Art. 6 para. 1 letter f GDPR. We will no longer process this data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

d) A right of withdrawal at any time if the processing is based on consent, without affecting the lawfulness of the processing carried out based on consent until withdrawal.

e) A right to have personal data concerning you deleted without undue delay, provided that:

– they are no longer necessary for the purposes for which they were collected or otherwise processed.
– you object pursuant to Section 8c and there are no overriding legitimate grounds for the processing.
– the personal data have been processed unlawfully.
– the deletion is necessary for the fulfillment of a legal obligation.

This does not apply insofar as the processing is necessary:

– to fulfil a legal obligation.
– for the establishment, exercise or defence of legal claims.

f) A right to restriction of processing, provided that

– the accuracy of the personal data is disputed by you, for a period that allows us to verify the accuracy of the personal data;
– the processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead;
– we no longer need the personal data for the purposes of processing, but you need them for the assertion, exercise or defence of legal claims, or
– you have objected to the processing pursuant to Section 8c, as long as it has not yet been determined whether our legitimate grounds outweigh yours.

Where processing has been restricted, such personal data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If you have obtained a restriction on processing, we will inform you before the restriction is lifted.

g) A right of appeal to a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.